Returns Policy for www.elegante360booth.com
1. Hassle-Free Exchanges & Returns for 30 Days
1.1. At Elegante 360 Booths, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer hassle-free exchanges and returns within 30 days of receipt.
2. Returns
2.1. To initiate a return, simply follow these steps:
- Ensure the items are in their original condition and packaging.
- Return the items to us within 30 days of receipt.
- Upon receiving the returned items, we will issue a credit that can be used to place a new order.
3. Exchanges
3.1. For exchanges, please note the following:
- The item must be unused with the original tags still attached.
- Packaging should be returned in an undamaged condition with the item.
4. When Does This Policy Not Apply?
4.1. This policy does not apply if the item is:
- Older than 30 days from the date of receipt.
- Opened, unsealed, used, or missing any accessories.
- Damaged due to the product being used against the provided instructions on how to use the product.
5. How to Initiate a Return or Exchange
5.1. To initiate a return or exchange, please contact our customer service team at bookings@elegante360booth.com with your order number and a brief description of the issue. Our team will guide you through the process.
6. Refund Process
6.1. Once we receive the returned items and verify their condition, we will issue a credit or process the exchange accordingly. Please allow a reasonable time for the process to be completed.
7. Contact Information
7.1. If you have any questions or concerns about our Returns Policy, please contact us at bookings@elegante360booth.com.