Returns Policy for www.elegante360booth.com

1. Hassle-Free Exchanges & Returns for 30 Days

1.1. At Elegante 360 Booths, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer hassle-free exchanges and returns within 30 days of receipt.

2. Returns

2.1. To initiate a return, simply follow these steps:

  • Ensure the items are in their original condition and packaging.
  • Return the items to us within 30 days of receipt.
  • Upon receiving the returned items, we will issue a credit that can be used to place a new order.

3. Exchanges

3.1. For exchanges, please note the following:

  • The item must be unused with the original tags still attached.
  • Packaging should be returned in an undamaged condition with the item.

4. When Does This Policy Not Apply?

4.1. This policy does not apply if the item is:

  • Older than 30 days from the date of receipt.
  • Opened, unsealed, used, or missing any accessories.
  • Damaged due to the product being used against the provided instructions on how to use the product.

5. How to Initiate a Return or Exchange

5.1. To initiate a return or exchange, please contact our customer service team at bookings@elegante360booth.com with your order number and a brief description of the issue. Our team will guide you through the process.

6. Refund Process

6.1. Once we receive the returned items and verify their condition, we will issue a credit or process the exchange accordingly. Please allow a reasonable time for the process to be completed.

7. Contact Information

7.1. If you have any questions or concerns about our Returns Policy, please contact us at bookings@elegante360booth.com.